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- Review recent communications about your student loans for lender or servicer contact information in case your loans were recently transferred.
- If you're not sure who your lender or servicer is, or if you have defaulted loans, visit StudentAid.gov .
- Contact your school or lender.
Complete the form below and we'll send you an email for the next step.
- If you're a transferred borrower looking for your tax forms, they may be with your new servicer.
- If you haven't logged into your account in 15 months, your user ID and password have expired. Please create a new account so you can access your student loans.