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Attention Great Lakes will no longer be servicing federal student loans as of June 2023. Nelnet, whom we've shared the same parent company with since 2018, will be your new student loan servicer. Like two sides of the same coin, we'll continue to work together with the shared commitment of helping you successfully manage your student loans. For more information about the transfer to Nelnet, visit Nelnet.com/transfer.

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How FSA and Great Lakes Work Together

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When you take out a federal student loan, you enter new relationships with:

  • Federal Student Aid (FSA), an office of the U.S. Department of Education, which provided the funds, and
  • Great Lakes, your loan servicer, which assists you on your repayment journey.

FSA and Great Lakes work hand-in-hand to help you pay for school and repay your loans. Each also provides valuable online resources to help you complete tasks and meet goals.

At a Glance

FSA Great Lakes
FSA supplies financial aid (loans, work-study funds, and grants) to students who pursue higher education. Great Lakes is one of multiple servicers that work for FSA. We're your primary contact for questions and help you manage your loans as you pay them back.
Website Highlights
StudentAid.gov (Log in with your FSA ID.) mygreatlakes.org (Log in with your Great Lakes user ID.)
You create an FSA ID username and password to:
  • Complete your Free Application for Federal Student Aid (FAFSA®) form
  • Complete your loan's Master Promissory Note
  • View your grants and loans
  • Make a payment
  • Explore and apply for an income-driven repayment (IDR) plan
You create an Great Lakes user ID and password to:
  • View your current loan details
  • Make payments, including Auto Pay and excess payment preferences
  • Explore and apply for repayment options
  • Explore and apply for deferments and forbearances

In More Detail



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