Waiting for page to load...
Radiant young lady, seemingly lost in thought, observing something at a distance outside.

This Is My First Time Here. Where Do I Start?

Book Illustration Heart illustration Person illustration
new visitor arriving in rocket approaching planet earth and mygreatlakes.org

Welcome to mygreatlakes.org!

We've designed our website to set you up for student loan success, using helpful tools and information to help you easily manage your student loans. Here are some tips for getting started.

Sign Up for Account Access

Account access is available to anyone with a student loan serviced or guaranteed by Great Lakes. Setting up your login information is fast, easy, and allows you to view information about your loans 24/7.

visitor lands on the new planet to learn more about mygreatlakes.org.

Take Advantage of Our Resources

We want you to take control of your student loans—and to manage them as much as you can, without spending valuable time on the phone or responding to letters and emails. Logging into mygreatlakes.org puts a world of resources at your fingertips.

Know What You Owe

When you log into your account, you'll see a summary of your student loans, and you can access more details if you want, including your balance, accrued interest, and interest you paid on your loans that may be tax deductible. If you're in repayment, you can manage all of your payment information.

Know What You Need to Do—Now

Each time you log in, you'll find Things to Do Now—suggestions tailored to your unique situation so you can easily take care of the things that need your attention right now.

Sign Up for Auto Pay

You can make a payment on your loan at any time—even before payments are due. Anytime you make a payment on your loan it reduces what you owe in the long run. The fastest and easiest way to make a payment is to set up Auto Pay. Once you set it up, we'll automatically withdraw your payment each month, which means you'll never miss a payment. There are lots of other easy ways to make a payment if you think another method might work better for you.

Use Tools to Compare Your Options

One of the best things you can do to ensure success is to stay informed about all of your options. Federal student loans allow you to lower your payment amount, postpone your payments, or sometimes have your loan forgiven, and it's never too early to start learning about all of your options. If you're in repayment, it's easy to check your current plan and explore the available repayment options, including plans based on your income. This is important whether you're having trouble making your payments or you just want to get a jump start on repayment while you're still in school.

Access Your Student Loan Wherever You Are

We're available wherever you need us, allowing you to access your student loan information 24/7. You can download our mobile app to get payment notifications, sign up for text alerts, and access our website from your mobile device, tablet, or desktop. We want to give you the best user experience possible.

Check Out Our Knowledge Center

You'll find everything you need to manage your loans, whether you're in school, repaying your student loans, or even if you're the parent of a student. Our Knowledge Center has information that's relevant to helping you successfully repay your student loans and build a brighter future.

Get in Touch

Have a social account and have a question? Send us a message. We're here to help. You can chat with us a few ways:

You can also log in or visit our Contact Us page to contact a representative.

Did you enjoy this topic? Share!