Great Lakes and Nelnet: Part of the Same Family
Great Lakes is no longer servicing student loans. We've merged our loans and our staff with Nelnet.
All Great Lakes student loans have been transferred to Nelnet. Both Great Lakes and Nelnet have sent communications about the transfer, explaining that all loans remain in the same status that they were in prior to the transfer. For more information about the loan transfers to Nelnet, including FAQs, please visit Nelnet.com/transfer .
Nelnet, whom we've shared the same parent company with since 2018, is your new student loan servicer. Like two sides of the same coin, we'll continue to work together with the shared commitment of helping you successfully manage your student loans. Beginning later this year, we'll start automatically re-directing you to Nelnet.com .
We look forward to continuing to serve you at Nelnet.
Have questions about managing your student loans?
You can still get answers by going to Nelnet.com . We encourage you to register an online account with Nelnet so you can stay informed about your student loans. For ways to reach Nelnet, including phone and email, please visit Nelnet.com/contact . You can also go to StudentAid.gov for federal student loan information.